aimret.blogg.se - Why do emails disappear on thunderbird

#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD SOFTWARE#
#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD OFFLINE#
#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD WINDOWS#

Look in your profile folder and see if you have multiple copies of a account directory.

You can do that by replacing with as the username in Tools -> Account Settings -> Server Settings. If you're using the same Gmail POP account with multiple email clients you need to enable recent mode in order to let each email client access all of the messages in that account. If you do that, you might also want to check "for at most X days" so that your mailbox doesn't become full. You can prevent this by setting the equivalent of Tools -> Account Settings -> Server settings -> "Leave messages on server" in both email clients.

Did you read any of your messages with a different email client? If so, whichever one checked for new mail first might have deleted the copy of the new message on the POP3 server, preventing the other email client from finding it when it checked for new mail.

#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD OFFLINE#

(If you're using 2.0.0.24 or earlier uncheck Tools -> Account Settings -> Offline & Disk Space -> Disk Space -> "Always delete read messages") Right click on the folder, select Properties, Retention Policies, and verify that it's either set to "Don't delete any messages" or - if it's set to "use my account settings" - that Tools -> Account Settings -> Synchronization & Storage -> Disk Space -> Don't delete any messages" is selected. If you are using the message aging feature, it will permanently delete messages based upon your settings.You can check the log file by pressing "Filter Log" if logging is disabled you may want to enable it to help if the problem recurs. Check your filter definitions in "Tools -> Message Filters" and choose the problematic account from the top drop-down-list. If you have any message filters they might move or copy new messages from the Inbox to other folders.Depending on how you have the Junk Mail Controls set up, messages can be sent automatically to the Junk folder or Trash. If you haven't compacted the folder, see Undelete a message for several ways to recover deleted messages. Could you have deleted the message? It's easiest to recover them if they are still in your trash folder.Is Thunderbird working online? Check Files -> Offline -> Work Offline is not checked, and that you can do something that gets a response from a mail server (download a new message, send a message, list subscribed folders in a IMAP account etc.) to prove that your firewall is not an issue.

#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD WINDOWS#

Try running Thunderbird in safe mode (not to be confused with Windows safe mode) to temporarily disable any added extensions or themes.

If Thunderbird says you have new mail but you can't find it see New messages do not appear.

See the second method in Compacting doesnâ€™t seem to work. Depending upon how corrupt it is it might have just hidden or permanently lost the missing messages. If this happens your folder is probably corrupt due to not compacting it regularly. You might also see some of your messages having dates of 1969 (due to a missing a Date: header) or the summary file being rebuilt whenever you open a folder.

Check whether some of the messages in the folder are fragmented or compacting doesn't seem to work.

If some of the folders are empty see Empty folders.

You can also close Thunderbird and manually delete them from your profile folder they will be rebuilt when Thunderbird starts. To rebuild a folder listing right-click on that folder in the folder pane, select Properties, and choose "Rebuild Folder" from the General Information tab.

It's possible that the ".msf" files (so called index files used to cache the folder listing) are corrupted.

Check that the search field in Global Search and the Quick Filter bar is empty.

Check that the system date for your computer is correct - if it's incorrect, that could cause messages to appear out of sequence. That can make the message hide anywhere among old messages in the list, due to the sorting.

Check for incoming messages that might have been sent with an incorrect date.

#WHY DO EMAILS DISAPPEAR ON THUNDERBIRD SOFTWARE#

Your anti-virus software might be set to do this automatically when it finds an infected message.

Check to see if your anti-virus software has quarantined or deleted your Inbox.Sometimes a conversation view hides messages. Check to make sure that "View -> Messages" and "View -> Threads" are both set to "All".